What does Evenstad do?

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At Evenstad, we believe in fast, accurate, and easy-to-access customer service. Evenstad helps customer service teams manage increasingly large amounts of support cases by creating custom-made chatbots to automate their workflow. Our product ensures customers have customer support at their fingertips 24/7 with human-level problem solving abilities.

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What will you be doing?

​Your role as an AI Trainer will be teaching chatbots to handle support cases unique to our Enterprise customers. Analyzing chat queries and working with customer service teams will be your responsibilities. As an account manager, you will be working with the sales and development teams to ensure customer success and lead our clients in their chatbot implementation strategy.

 

Your qualities:

• Experience with chatbots is useful but not a pre-requisite

• Strong written and verbal communication skills and fluency in English and Estonian

• Prior project leading, coordinating, or business analyst experience

• Basic knowledge of IT or a strong wish to work in IT

 

Nice to have:

• Knowledge of scripting in the Python programming language

• Familiar with AI technologies and Machine Learning

• Copywriting experience

• Fluency in Russian

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We offer:

• An opportunity to be a part of a highly motivated team in an early-stage startup

• Motivating compensation

• Both personal and career growth opportunities

• Flexible work hours and work from home

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If you would enjoy being part of the Evenstad team, email us at team@evenstad.ee

 

We take applications until September 5th 2021.